Deliveries and returns  

The transport of your package

Packages are usually shipped within 48 hours after receipt of your payment and receipt of the order preparation email.

The shipping method is according to your choice either:

  • the letter Max or Colissimo followed, billed € 2.90 delivered without signature in mailbox, but with a tracking number. In case a package is sent by My Little Bijou (with proof), transported and deposited in your mailbox by La Poste (with proof), but stolen in your mailbox, My Little Jewel can not be held responsible .
  • The registered letter delivered against signature, invoiced 4.90 €. Depending on the value of the product ordered, we recommend this shipping method that protects you against theft, and ensures a delivery of jewelry by hand.

Whatever the chosen shipping method, we will provide you as soon as possible a link that will allow you to follow the delivery of your package online. 

 

Free shipping from 50 €

The shipping costs are charged € 2.90 in Metropolitan France and offered for orders over 50€ and 7€ for international delivery. These costs include packaging, handling and postage. Your package is shipped at your own risk, special care is taken with the package containing fragile products.

Risks and claims

It is up to the customer, in case of degradation of the goods delivered or missing, to make all the necessary reservations by registered letter with acknowledgment of receipt within 3 days of its receipt, in accordance with Article L.133.3 of the French Commercial Code. We advise you to also inform us by Mail at the address: mylittlebijoucreation@gmail.com. In the absence of a specific claim issued on the delivery note and declaration addressed to MY LITTLE BIJOU, in the aforementioned conditions and within the time limits, any claim will be rejected.

Returns:

You have a period of 14 days after receiving your order to retract. For any return of packages, you must return them in their original packaging accompanied by the corresponding invoice, at your expense. We promise to exchange or refund a defective item within 14 days.